Boston Enterprise Centre, Venture Way, Boston, PE21 7TW 01205 627240 [email protected]
Happy Clients

250

Years of Experience

15

Different Ways to Help you!

7

About Us

The Best IT Solution for your problems with over 15 years of experience, in both public and private sectors.

We understand how important technology is to your daily operations and we are here to ensure that you experience minimal downtime. EB IT Support aims to give one point of call for all IT services. We aim to provide good value to our customers whether business or personal, remote or on site. Our Boston based business is here to help with your computer or laptop repair while keeping to our 2 main aims:

  1. To always be friendly,
  2. Approachable and straightforward in all our communications.

100% Customer Satisfaction
Professional DBS Checked Staff
24/7 Support
Fair Prices
Call to ask any question

Phone lines open 9am to 5pm Monday to Friday

01205 627240

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Why choose us?

We are here to help you!

100% Customer Satisfaction

We pride our selves on making every customer experience a good one.

Fair Prices

Our prices are reasonably set to make it affordable to repair in the current throw away age.

Professional DBS Checked Staff

All our staff are DBS Checked, and pride themselves in there attention to detail.

24/7 Support

Our emergency line is available 24/7 for when you urgently need us!

Our Services

Our full range of services can help you or your business succeed!

Laptop & Desktop Support

Cracked Screen? Broken Hinge? Software Issue? We can help!

Virus Removal

Suspect a virus on your computer? We can help!

Website Development

need a professional looking website for your business, project or side hustle? We can help!

Website Hosting

Need somewhere to host that professional website? We can help!

Telephony Services

Need a simple or complex phone system for your home or business? We can help!

Broadband & Connectivty

Need a reliable broadband service with a UK support centre that doesn't speak to you in jargon? We can help!

Drone Services

Need a drone video to sell a house? Having a wedding and want to make it special? We can help!

New Startup Bundle

Starting a business can be hard, then adding in IT can be difficult, so to help our other businesses we have created a new startup bundle to help.

Call Us For Quote

Why not give us a call, for a FREE NO OBLIGATION QUOTE.

01205 627240
Pricing Plans

Our Support Contract Pricing Plan

Additional Devices, Onsite Visits, and Remote Sessions can also be supported.

Basic Plan

For Homes and 1 Man Bands

£35.00/ Month

2 Month Minimum Term

Includes 2 tickets (combination of remote sessions and callouts) per month

Additional tickets (beyond the included 2) will be charged at a reduced rate of: £25 per ticket for remote, and £30 per ticket for onsite.

2 Tickets Supported
Priority Onsite Visits
Server Daily Checks
24/7 Support Access
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Standard Plan

For Small Businesses and Teams

£100.00/ Month

No Minimum Lock-in

Up to 10 tickets (combination of remote sessions and callouts) per month. A Fair Usage policy applies to onsite callouts

Additional onsite tickets (beyond the included 10) will be charged at a reduced rate of: £25 per ticket for remote, and £30 per ticket for onsite.

Multiple Devices Supported
Priority Onsite Visits
Unlimited Remote Support Sessions
24/7 Server Monitoring
24/7 Support Access
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Business Plus Plan

For Growing Businesses and Enterprises

£175.00/ Month

No Minimum Lock-in

Up to 50 tickets (combination of remote sessions and callouts) per month. A Fair Usage policy applies to onsite callouts

Additional onsite tickets (beyond the included 50) will be charged at a reduced rate of: £25 per ticket for remote, and £30 per ticket for onsite.

Enterprise-level Support
Customized Service Level Agreements (SLAs)
Priority Onsite Visits
Advanced Server Monitoring and Maintenance
24/7 Support Access
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Pay as You Go Plan

For those who want to choose.

From: £50.00/ Month

2 Month Minimum Term

5 Onsite Callouts
5 Remote Sessions

Additional onsite tickets (beyond the included 5) will be charged at a reduced rate of: £30 per ticket A Fair Usage policy applies to onsite callouts

Additional remote tickets (beyond the included 5) will be charged at a reduced rate of: £25 per ticket

Includes as Standard

Priority Onsite Visits
24/7 Support Access

Add these extras:

No Lockin Period: £50 (one time fee)
Prepaid Remote Tickets: £15.00 per ticket
Prepaid Onsite Tickets: £20.00 per ticket
Customized Service Level Agreements (SLAs): £150 (one time)
Advanced Server Monitoring and Maintenance: £48.99 per server
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Request A Quote

Need A Free Quote? Please Feel Free to Contact Us

Reply within 24 hours
24 hrs telephone support

What ever the issue, big or small. home user or business we are here to help you get the help you need for the technology you love at a reasonable cost.

Call to ask any question

01205 627240

Testimonial

What Our Clients Say About Services

Trustpilot

John Norman

via TrustPilot
I needed to up grade my PC and was fortunate to come across Eddie from EB IT Support I explained my requirements, and, as someone who can only manage to turn the computer on was grateful for his expertise and knowledge Eddie did the work required efficiently and had my computer working again I had a couple of queries after he left and again he sorted them quickly and without any fuss Would definitely use again and would 100% recommend to my friends and colleagues

Liz Roberts

via TrustPilot
I had a rapid response to my enquiry - very unusual these days! Eddie made an appointment to come to my house and arrived exactly when he said he would. He made sure my main worry was sorted - thought I might have a lurking Trojan - and cleared up other problems. He also went over and above by speaking to the people whose solar panels I have as I couldn't follow the instructions they gave me to re-connect my a/c to the internet.

Reg

via TrustPilot
Very punctual, very efficient, and assisted me beyond the call of duty. I will certainly be contacting you again should get further problems.

Paul Harness

via TrustPilot
Fantastic service. Couldn’t have done more to help. Spent an hour and a half trying to get back into the PC. As part of the service Eddie even offered to take the PC back to the office and reconstruct there. He backed all the files up to external HDD and reinstalled windows. If there was a problem he left a card with his number. Couldn’t have been more helpful and knowledgeable. professional and friendly. Highly recommended

Mariana Biddlecombe

via TrustPilot
Fast response. Very knowledgeable IT consultant. Exceptional professional. Timely. Explained everything carefully and made suggestions how to make the online experience safer and easier to access. And very importantly to spot scammers and how to safeguard myself and my IT equipment. Nothing was too much. Definitely a person to recommend. I will definitely have him back.
Team Members

Professional Staff Ready to Help You or Your Business

Eddie Bingham

Company Director

What ever the issue, big or small? home or business? We can help!

Get In Touch

Boston Enterprise Centre, Enterprise Way, Wyberton Fen, Boston, PE21 7TW

[email protected]

01205 627240 (M-F: 9-5)

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