About EB IT Support Ltd
Welcome to EB IT Support! We understand how important technology is to your daily operations and we are here to ensure that you experience minimal downtime.
EB IT Support aims to give one point of call for all IT services. We aim to provide good value to our customers whether business or personal, remote or on site.
We have 2 main aims:
- To always be friendly,
- Approachable and straightforward in all our communications.
Our team of highly trained professionals is here to help you with any IT related issue. Whether you need help with setting up new hardware, troubleshooting software problems, or securing your network, we have the skills and expertise to get the job done.
EB IT Support officially became incorpriated on 19th July 2023.
We offer a wide range of IT support services to businesses of all sizes. We can help you manage your servers, provide data backup solutions, and help you stay up to date with the latest security patches and software updates.
We pride ourselves on our excellent customer service and fast response times. We know that IT issues can be frustrating and can impact your productivity, which is why we always strive to resolve issues as quickly and efficiently as possible.
Our competitive pricing ensures that you get the best value for your money. We offer flexible payment options to suit your budget and needs.
Don't let IT issues slow you down. Contact us today to learn more about how we can help your business thrive with our expert IT support services.
150+ Happy & Satisfied Clients
Established April 2022
20 Years of experience, giving you peace of mind!
We aim to resolve most issues within 24 hours of request
What can we offer for you or your business today?
We all hate it when our computer/laptop stops working at home, and you don't have an IT service desk to call. Well now EB IT Support can provide you with the support you need when you need it.
Each month we will support up to 3 devices remotely up to 10 sessions, and 1 call out for on site support.
Website Hosting Features
We’ve been helping people get online for over 8 years so it’s safe to say we’ve been around the block a few times. We have a lot of experience to share and pride ourselves on offering the best Web Hosting services to help take your online presence even further.
So why host your website with us?
We think we are awesome, if you don't believe us read these Trustpilot reviews from our customers!
Eddie Bingham Was a Very nice Man and Seemed to Know all about computers and went out of his way to make sure I got the right battery for my computer and is coming back to fit it for me Tomorrow as it at to be ordered
Very efficient and precise when dealing with my laptop. Knowledgeable and approachable. Gave me tips on advice about my installed apps. Overall, extremely pleased with the service. Furthermore, reasonably priced.
The Greenhouse Boston
Excellent service, our website, Facebook page and Google search criteria is brilliant. Nothing is too much for Eddie, who is very responsive. Excellent!!
Checkout our recent works!
Greenhouse Boston Website
When the Greenhouse Boston first opened their shop they primarily focused on instagram and facebook. However since our visit to their coffee shop we suggest a website for their website which has seen 2.5K unique vistors per month to their website.
Virtual Airline Website
VirginXL is a community of a virtual airline enthusiasts, they required a dashboard to manage their virtual flights and fleets of aircraft. EB IT Support was asked to create a website that would dynamically update with the latest information and allow for management of each fleet and flight.
The Ballhouse Boston is an award winning community oriented and family driven pub which supports our community and local businesses. Family and dog friendly the team will help make your visit memorable from just dropping by for a quick meal or organising that special event there is something for everyone.
Frequently Asked Questions
Can I pay via PayPal?
Yes we accept PayPal, Square or Stripe for our card payment processors.
When are you available?
All of our availability is listed on our bookable calendar here. We are available Monday to Friday 9am to 8pm and Saturdays 10am to 5pm.
What operating systems do you support?
We currently support all versions of Windows 7 and above, Windows server 2012 and above, All Linux Versions, and Apple OS's.
I have a broken laptop screen can you fix it?
Yes, we make sure that all of our laptop screen replacements come with a lifetime warranty for the screen itself, excluding accidental damages.
What warranty do you provide?
We offer a 1 year warranty on all services once your issue has been resolved. We also offer a NO FIX, NO FEE policy. Callout charges still apply.
What are your callout fees?
Our Call out charges covers our technicians to visit your home/work address based on milage from our office:
- Within 10 Miles from PE21 7TW: FREE - No Call Out Charge
- 10-20 Miles: £10.00
- 20-30 Miles: £16.99
- 30-40 Miles: £24.99
- 40+ Miles: £35.99
Where do you provide services?
We currently offer a wide service area, remote assistance/drop offs are always FREE