📱
Get quick access on mobile! Install our app for tickets, support, and status updates
Install Now

Get In Touch

We're Here to Help

Multiple Ways to Reach Us 📞

Need help? Have a question? Want a quote? Choose the method that works best for you — we respond to all enquiries within 3 hours during business hours.

Visit Us

Walk-ins welcome — no appointment needed

Boston Enterprise Centre

Venture Way, Boston
Lincolnshire, PE21 7TW
Mon-Fri: 9am-5pm

Please call ahead on 01205 627240 to confirm we're not out on a callout.
Fast Response
3-hour response guarantee
DBS Checked
Safe & trustworthy
We Come To You
Home & business visits

Your Safety Comes First

Every EB IT Support engineer carries an official photo ID card and will confirm your unique personal PIN number before entering your home or business. Your PIN is unique to each support request and is included in every email we send regarding your job. If an engineer cannot provide your PIN — do not let them in. Call us on 01205 627240 or 999 if you feel unsafe. We will never charge you for refusing entry to protect your safety.

Send Us a Message ✉️

Choose the right department below and we'll get back to you quickly. All fields are required.

Find Us 📍

Opening Hours ⏰

Monday - Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
24/7 Emergency Support Available
Call and select Option 2 for urgent issues
Common Questions

Before You Contact Us 💬

All our engineers carry an official photo ID card and will confirm your unique personal PIN number before entering. Your PIN is unique to each support request and can be found in your job confirmation email or via our Track My Repair portal. If an engineer cannot provide your PIN, do not let them in — call us on 01205 627240 immediately.

We aim to respond to all enquiries within 3 hours during business hours (Mon-Fri, 9am-5pm). For emergencies, call Option 2 for immediate 24/7 assistance.

No! All quotes and consultations are completely free with no obligation. We'll assess your needs and provide transparent pricing before any work begins.

Yes! We provide home and business visits throughout Boston and Lincolnshire. Just mention this when you contact us and we'll arrange a convenient time.

We're based in Boston and serve all of Lincolnshire, including surrounding towns and villages. If you're unsure whether we cover your area, just ask!

Still have questions?

View Full FAQ