To make it easier for our customers to read, we have broken our remote support policy into the following headings: click them to find more information
Your current login is a computer administrator, this is required for some repairs to be performed.
By entering or providing your computers ID you agree that EB IT Support may remote control your device for the IT repair. and that all work has been saved and backed up prior to us remoteing in.
We may sometimes require a complete reboot of your machine so will need you to either be by your phone to re-enter your administrative credentials.