To make it easier for our customers, we have broken down our remote support policy into the following headings: click them to find more information
Liability Release Form
Your current login is a computer administrator, this is required for some repairs to be performed.
By entering or providing your computer's ID you agree that EB IT Support may remote control your device for the IT repair. and that all work has been saved and backed up prior to us remoting in.
We may sometimes require a complete reboot of your machine so will need you to be by your phone to re-enter your administrative credentials.
Download our Tool
Download Remote Access Tool
Note: A £25 Deposit is required before we can support you if you have not booked the first hour's work