To make it easier for our customers, we have broken down our remote support policy into the following headings: click them to find more information

Please review these terms of use and terms of service carefully. By clicking "accept" or by continuing to use this application, you - as a private individual or as the designated IT contact for your organization agree to the terms of use set forth below.

Liability Release Form
You accept the IT support waiver as per our Business Terms of Use Data Loss Waiver

Administrator Access
Your current login is a computer administrator, this is required for some repairs to be performed.

Remote Control
By entering or providing your computer's ID you agree that EB IT Support may remote control your device for the IT repair. and that all work has been saved and backed up prior to us remoting in.
We may sometimes require a complete reboot of your machine so will need you to be by your phone to re-enter your administrative credentials.

Note: A £25 Deposit is required before we can provide remote support if you have not booked the first hour's work