IT Support Services
At EB IT Support LTD, we provide reliable and responsive IT support tailored to meet the needs of your business. Whether you're facing an urgent technical issue or require ongoing maintenance, our expert team is here to help.
Why Choose Our IT Support?
- Fast response times
- Remote and onsite support
- Comprehensive hardware and software troubleshooting
- Network setup and optimization
- Proactive maintenance and monitoring
- Data backup and recovery solutions
- Cybersecurity and virus removal
- Regular system updates and patches
We understand the importance of seamless IT operations, and our goal is to minimize downtime while maximizing productivity. Whether you're a small business or a growing enterprise, our support services scale to meet your needs.
Our IT Support Packages
| Package | Description | Price |
|---|---|---|
| Home Support | Support package tailored for home users | £35.00 per month |
| Basic Support | Up to 4 hours of remote/onsite support per month | £125.00 per month |
| Standard Support | Up to 10 hours of remote/onsite support per month | £225.00 per month |
| Premium Support | Up to 50 hours of remote/onsite support per month | £725.00 per month |
| Unlimited Support | Unlimited remote/onsite support, with proactive monitoring | £1250.00 per month |
| 24/7 Emergency Support | Round-the-clock emergency IT support for critical issues. Contact us for pricing. | Contact Us |
Non-Contract Call-Out Charges
| Distance | Charge |
|---|---|
| Within 5 miles of PE21 7TW | £48.99 per hour |
| Within 15 miles | £59.99 per hour |
| Within 30 miles | £68.99 per hour |
| Outside 30 miles | £2.50 per mile |
Benefits of Proactive IT Support
Our proactive approach to IT support means we work to identify potential problems before they impact your business. Regular system monitoring, patching, and maintenance ensure your network and devices remain secure and optimized.
Avoid costly downtime and unexpected repairs by choosing a support package that fits your business needs. Let us handle the technical side, so you can focus on what you do best.