We offer a range of IT services, including laptop and desktop support, virus removal, website development, website hosting, broadband connectivity, SIP communications, and drone services. For a complete list, please visit our Services page.
You can reach us via email at [email protected] or by calling us at 01205627240. We are available Monday to Friday, from 9 AM to 5 PM.
Additionally, we offer an out-of-hours service, which is available 24/7 for a fee of £50 for those not on Premium or Unlimited Contracts.
Additionally, we offer an out-of-hours service, which is available 24/7 for a fee of £50 for those not on Premium or Unlimited Contracts.
To request IT support, please fill out our support form or contact us directly via phone or email. We will respond to your request as soon as possible.
Yes, we offer remote support services to help you troubleshoot issues without the need for an in-person visit.
Repair times vary depending on the issue. We aim to resolve most common problems within 1-2 business days. For complex issues, we will provide an estimated timeframe after diagnosis. Repair times can vary depending on how long it takes to source the parts required; this is usually within 3-5 days. However, if the delivery is sooner, we will do our best to prioritize the repair faster.
We accept various payment methods, including credit/debit cards, bank transfers, and PayPal. Payment details will be provided during the invoicing process.
If you wish to pay by BACS you can do so by entering the following details
Sort Code: 04-29-09
Account: 27342123
Name: EB IT Support LTD
BANK: Revolut LTD
Please use the Invoice Reference Number as your payment reference number.
Once the payment has been confirmed you will receive an email confirming it. Alternatively give us a call and we can confirm this for you.
Sort Code: 04-29-09
Account: 27342123
Name: EB IT Support LTD
BANK: Revolut LTD
Please use the Invoice Reference Number as your payment reference number.
Once the payment has been confirmed you will receive an email confirming it. Alternatively give us a call and we can confirm this for you.
Any additional fees will be communicated upfront before proceeding with any work. We strive for transparency in our pricing.
We prioritize your privacy and security. Our Privacy Policy outlines how we collect, use, and safeguard your personal information. For more details, please visit our Privacy Policy page.
Yes, for quality assurance and training purposes, we may record and monitor phone calls. This practice is in compliance with legal requirements.
We provide IT support and services in Lincolnshire, Boston, Skegness, Peterborough, Downham Market, and Norwich.
You can see our price range below
You can see our price range below
Yes, you can schedule a consultation by contacting us directly or filling out our Appointment Booking Form.