Boston Enterprise Centre, Venture Way, Boston, PE21 7TW 01205 627240 [email protected]

About EB IT Support

IT support professional in Boston office

Established 2023

15+ Years Experience

Our Story

From Corporate IT to Community Support 🏠

After spending over 15 years in corporate IT — managing complex networks, troubleshooting critical systems, and supporting thousands of users — I noticed something. People needed honest, straightforward IT support without the corporate jargon and inflated prices.

So in 2023, EB IT Support was born right here in Boston, Lincolnshire. We took all that enterprise-level expertise and made it accessible for local homes and businesses. No confusing contracts, no pushy sales tactics — just genuine help from people who care.

Today, we're proud to be your neighbours, serving families and businesses across Lincolnshire with the same level of service we'd want for our own family.

100+ Clients
Homes & businesses
5-Star Rated
Customer reviews
Our Mission

Why We Do What We Do 💙

To provide reliable, jargon-free IT support that empowers our community to use technology confidently — whether you're running a business or just trying to video call your grandkids.

Patient & Caring

We take the time to explain things properly. No rushing, no eye-rolling, no making you feel silly for asking questions. Your confidence matters to us.

Honest & Transparent

We'll always tell you the truth about what you need (and what you don't). Our prices are upfront, our advice is genuine, and we never oversell.

Local & Reliable

We're your neighbours. When you call us, you'll speak to someone local who remembers you. We're here for the long haul, building relationships that last.

Team collaboration and IT support
What Makes Us Different

Not Your Typical IT Company ✨

We're not a faceless call centre or a company that's only interested in big corporate contracts. We're real people who genuinely enjoy helping our community solve tech problems.

  • We actually answer the phone - No endless menus or chatbots. When you call, you'll speak to a real person who can help.
  • We speak your language - Tech jargon stays in the office. We explain everything in plain English you can actually understand.
  • We come to you - Can't get to us? No problem. We offer home visits throughout Boston and Lincolnshire.
  • We're DBS checked - Your safety and trust matter. All our team members are DBS checked for your peace of mind.
  • Fast response times - We aim to respond to all enquiries within 3 hours during business hours. Your time matters.
Community Involvement

Giving Back to Lincolnshire 🤝

We believe in supporting our local community. That's why we host regular events to help people with tech and bring local businesses together.

Free IT Drop-In Clinic

Every 1st Thursday of the Month

Got a tech question? Bring your laptop, tablet, or smartphone to our free monthly clinic. We offer:

  • Free advice and troubleshooting
  • Help with any device or software
  • Patient guidance in plain English
  • No appointment needed

Note: Hardware repairs and parts are charged at normal rates.

Link4Business Networking

Every 1st Tuesday of the Month

In partnership with Link4Business, we host friendly networking events for local professionals:

  • Meet other local business owners
  • Share experiences and advice
  • Build valuable connections
  • FREE for first-time visitors

Just £12 per event or £12/month membership for unlimited access.

Ready to Experience the EB IT Support Difference? 🚀

Whether you need emergency support, ongoing IT management, or just want a friendly chat about your tech, we're here to help.

Get in Touch Today View Our Services

Call us: 01205 627240 | Email: [email protected]