As a business owner, your time is best spent running your business — not wrestling with technology. We provide clear, reliable, jargon-free IT solutions designed to keep you connected and secure.
We support your team's own devices too
Pay As You Go or fully Managed
Mon–Fri, 9am–5pm on Managed contracts
Just £100/callout for Managed customers
Because we support home users just as much as business users, we understand the modern hybrid workplace. If your team uses their own personal devices for work (BYOD), we fully support them throughout the normal working day. We don't just fix company-owned hardware — we fix the devices your team actually uses to get the job done.
Fast, reliable fixes exactly when you need them, with no commitment — or complete peace of mind with us as your dedicated, outsourced IT department
| Service | Pay As You Go IT Support | Managed IT Contracts |
|---|---|---|
| Remote Support | £55 per hour | Included |
| Call-out Support | £79.99 per hour + mileage (£1.50/mile beyond 5 miles) | Included |
| Employee Home Support | Same cost — the employee pays us directly at standard rates | £35 per employee home device, per month |
| VoIP Services | From £24/mo (bundle-based) | £8 per extension, per employee, per month |
| Fibre Broadband | From £38.99/month | From £38.99/month |
| Website Hosting | Cost based on package | Can be included |
| PAT Testing | £2.50 per item + £55 call-out | £0.60 per item |
| Training Sessions | From £35 per course | Can be included |
| Call-out Days | Tuesday & Thursday, 10am–4pm | Monday to Friday, 9am–5pm |
| Emergency Call-out | £300 per call-out (outside hours) | £100 per call-out (outside hours) |
Choose whichever structure suits the way your business is set up
One flat monthly fee covering your whole business — everything in the table above included. From £149/month.
See the 3 plans below ↓per device, per month
Covers that specific device, whoever uses it — includes unlimited remote support and on-site callouts. Simple to scale up or down as your fleet changes. Cheaper than Per User because the cover stays with the machine, not the person.
per employee, per month
Covers that person on any device they work from, including their own BYOD phone, laptop or tablet — includes unlimited remote support and on-site callouts. VoIP extension available as an add-on at £8/user/month.
One flat monthly fee, everything included — choose the tier that matches your business size
Per Month
Perfect for 1-5 users
Per Month
Perfect for 5-15 users
Per Month
Perfect for 15+ users
Proactive monitoring and maintenance prevents issues before they cause problems
Fixed monthly fee with no surprise IT bills or emergency callout charges
Access to experienced IT professionals without hiring full-time staff
Continuous monitoring and proactive security measures protect your business
Free up time to focus on your business while we handle IT
Services grow with your business - easily upgrade as needed
Comprehensive review of your current IT infrastructure and needs
Setup monitoring tools, documentation, and system access
Continuous monitoring, maintenance, and optimization
Monthly reports and periodic reviews to ensure excellence
Professional Services
Retail
Hospitality
Property
Education
Healthcare
Setup & maintenance
Physical & virtual
Mass PC setup
Network organisation
CCTV & access control
POS installation
Continuity planning
System assessments
A perk you can offer your team, billed through your company's contract
Add Home IT Support to your staff benefits package. Your employees get help with their own personal devices and home tech — covered through your business, not paid for out of their own pocket.
per hour used
Hour bundles available on requestReady to eliminate your IT headaches? Choose the option that works best for you.
We come to you!
EB IT Support LTD | Boston, Lincolnshire
Phone: 01205 627240 | Email: [email protected] | Web: eb-it.uk
