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Boston Enterprise Centre, Venture Way, Boston, PE21 7TW 01205 627240 [email protected]

Senior Citizen Drop In Clinic

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Launching September 2026
Community Support

Senior Citizen Drop-In IT Clinic

Free, friendly technology help for older residents — no appointment, no jargon, no pressure

What Is the Drop-In Clinic?

Bringing Help to Where You Live

From September 2026, EB IT Support is visiting care homes and sheltered housing schemes across Boston and Lincolnshire with a free drop-in technology clinic, held in a communal area of the home. No appointment is needed — residents, family members and staff can simply pop along with a phone, tablet, laptop or any other device that's causing trouble.

In Your Home

Held in a communal area of the care home or sheltered housing scheme

No Appointment Needed

Just come along during the published clinic times — first come, first helped

Free First Look

Advice and simple fixes are always free of charge

Honest, Simple Pricing
First Look
FREE

Advice or a simple fix

  • Friendly, jargon-free advice
  • Quick settings and software fixes
  • Help connecting to WiFi or video calling family
  • Scam call/email advice
  • No charge, no obligation
If It Needs More

Some jobs need a part, or take longer than half an hour. When that happens, we will always explain the cost clearly before doing any chargeable work — nothing is ever charged as a surprise.

  • Replacement parts: charged at cost, agreed with you first
  • Longer jobs (30+ minutes): a fair rate applies, always explained upfront
  • You decide: we'll never start paid work without your say-so
Can't Make a Community Visit? We've Still Got You Covered

The community clinic is brand new for September 2026, but it isn't the only way to get help from us.

Daily Office Drop-In

We now run a drop-in clinic every day at our permanent Boston office — Boston Enterprise Centre, Venture Way, PE21 7TW. No appointment needed.

Home Callouts

Prefer help at your own front door? We still offer one-to-one home visits across Lincolnshire.

Remote Support

Some problems can be fixed over the phone or with a remote screen-share session, with a family member or carer on hand if needed.

Who Is This For?
Care Home Residents

Get help with phones, tablets and TVs without leaving your home

Family Members

Ask us to help set up video calling so you can stay in touch more easily

Care Home Staff & Managers

Want a clinic at your venue? Get in touch to arrange a visit

How the Community Clinic Works
1
We Arrange a Visit

A home manager or resident gets in touch, or spots a visit already scheduled nearby

2
We Set Up in the Communal Area

A friendly, familiar space — no need to travel anywhere

3
Drop In, Any Order

No booking or queue ticket — just come along with your device

4
Free Advice or Fix

If more time or parts are needed, we'll always explain the cost first

Are You a Care Home or Sheltered Housing Manager?

Visits don't happen automatically — home managers need to contact us directly to arrange a date for their venue. Once a visit is booked, we'll add it to the schedule below so residents, families and staff know when to expect us.

Request a Visit for Your Home
Upcoming Community Clinic Visits

Where and when the free drop-in clinic will be — updated as visits are confirmed.

Care Home / Venue Date Time
No visits currently booked — check back soon, or ask your care home manager to arrange one above.
Frequently Asked Questions

Yes. The first look at your device is always free — that covers our time giving advice or making a simple fix on the spot. If a repair needs replacement parts, or takes longer than 30 minutes, we will always tell you the cost before doing any chargeable work.

No. It is a genuine drop-in clinic — just come along with your device during the published times for your home or venue. No booking, no forms, no pressure.

We are launching the community drop-in visits from September 2026 across Boston and the wider Lincolnshire area. Check the schedule above for confirmed visits, or ask your home manager to contact us to arrange one for your venue.

We now run a drop-in clinic every day at our Boston office at Boston Enterprise Centre, Venture Way — no appointment needed. We also still offer home callouts and remote support if getting out isn't easy.

Anything from a confusing phone or tablet update, slow laptops, WiFi and broadband issues, printer problems, scam call and email advice, video calling with family, and setting up new devices.

Get in touch using the form below or call us on 01205 627240 — we're happy to talk through timings, frequency, and what to expect for your residents.

Bring the Clinic to Your Care Home

Care home managers, sheltered housing schemes and family members — get in touch to arrange a visit, or ask about our daily office drop-in.