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At EB IT Support LTD, we are committed to protecting your privacy and personal information. This policy outlines how we collect, use, and protect your information.
Information We Collect:
- Personal Information: We may collect personal information such as your name, email address, phone number, and other contact information that you provide when you engage with our business.
- Website Usage Information: We may collect information about your use of our website, such as your IP address, browser type, and the pages you visit.
- Use of Information: We use the personal information you provide to respond to your support requests, provide services to you, and communicate with you about our services. We use website usage information to improve our website, understand how visitors use our website, and to optimize our website’s performance.
- Sharing of Information: We may share your personal information with our third-party service providers who assist us in providing services to you. We may also share your personal information with law enforcement or other government agencies if required by law.
- Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard security practices and protocols to protect your personal information, such as secure server connections and encryption.
- Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these websites before providing any personal information.
- Right to Erasure: You have the right to be forgotten as per Article 17 of GDPR. This entitles you to be removed from our customer database.