EB IT Support Privacy Policy

Support available 10am to 8:30pm Daily

[email protected]   0333 090 3635

As per GDPR guidelines we will only keep data that has been agreed and accepted by our customer portal. By default this includes:
Permission to store data
The customer agrees to let EB IT Support store my personal information for the regular processing of doing your repair work. Your system will store this information as required by any applicable financial record keeping regulations.

Update Emails The customer agrees to let EB IT Support email me with normal shop communication messages.

Marketing Emails The customer agrees to let EB IT Support use my personal information for marketing purposes, so EB IT Support can contact me with marketing related messaging occasianaly.

These can be changed and updated via our customer portal at: https://ebithelpdesk.repairshopr.com/my_profile/user_login

We use annoymous analytical website tracking via Google to track the performance of our website, this will hide your full IP address for a masked IP address to allow us to track hour our website is performing. We invite our customers to read their privacy policy at: https://policies.google.com/privacy?hl=en-US
We use Facebook messenger on our website to enable our customers to quickly contact the helpdesk team and get professional support. We advice our customers to read Facebooks Privacy Policy at: https://www.facebook.com/policy.php. By messaging us as a guest, you agree to Facebook's Terms. Learn how we collect, use and share your data in our Data Policy, and how we use cookies and similar technology in our Cookies Policy
We allow our customers to request to delete data we hold on you via our customer portal.
We use repairshopr to manage our customers data and we invite our customers to read their privacy policy at: https://www.repairshopr.com/privacy-policy.
We use Bark.com for lead generation, we invite our customers to read their privacy policy at: https://www.bark.com/en/gb/privacy/.
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